Customer Success Services

Premium Success Service customers partner with a long-term designated Customer Success Manager (CSM) from Day 1. Your CSM brings strong HR experience and business acumen along with technical understanding to proactively ensure your investments achieve your HR KPIs and business outcomes. As a Premium Success Service customer, you will also receive priority queuing of support tickets, additional training, and exclusive access to PeopleDoc experts.

 

PeopleDoc HR Compliance Assist is a one-stop online shop to help global HR leaders manage compliance and reduce data privacy risks. It includes two services:

• An online portal with information created and curated by a network of compliance experts on relevant HR compliance subjects, for multiple countries and regions around the world

• A quarterly ComplianceWatch newsletter to help subscribers stay on top of changes and best practices for these complex topics across multiple countries

While undergoing organizational change, transformation of processes, or the rollout of new tools, it’s critical for employees to buy into the new strategy and way of life. With a 100% focus on HR, PeopleDoc understands the human element required for a project to be successful. We are invested in your success post-go-live and we offer several change management programs to help ensure the project sees widespread adoption and support. Options include communication kits, workshops, operational support, and more.